Chapter 14


Content Delivery Workflow | Real-Time Media

Guest chapter by Nick Fletcher and Nicole Ginelli

Abstract

Chapter 14 explores the workflow for delivering real-time content in permanent installations, with focus on strategic planning, collaboration, and technology infrastructure. Through a detailed case study of the Bristol Myers Squibb lobby installation in Cambridge, Massachusetts, the chapter illustrates how LAB at Rockwell Group and Lucid Creative collaborated to integrate 48 dynamic, real-time content modes into a corporate lobby setting. The discussion emphasizes the importance of adapting creative objectives to technical realities, such as hardware constraints, pixel densities, and content rendering capabilities. The chapter further underscores preparation and risk management strategies, detailing structured documentation, regular team alignment, and proactive adaptation to potential project delays.